Ding, ding, ding! We have a winner.
Who could’ve seen that coming? Oh … right … when Hawaii’s online health insurance marketplace debuted, it was an even bigger failure than HealthCare.gov.
KITV reports on the Hawaii exchange’s contract with the experts who brought you the federal Obamacare website.
The Hawaii Health Connector’s contract with CGI was announced Jan. 29. It covers website construction and maintenance, as well as associated financial and plan management systems for the exchange.
However, the company has a poor track record with similar contracts. Consumers on the mainland attempting to shop for health insurance on the federal website Healthcare.gov experienced technical glitches similar to the Hawaii portal. The website was also developed by CGI.
Hawaii’s miserable flop-fest was finally “open for business” on Oct. 15, much to the surprise of shoppers trying to access the Hawaii Health Connector website. As one person observed, “We must have vastly different ideas of ‘open for business’ and ‘functioning when open for business’.”
Heckuva job, Hawaii Health Connector!